FAQs

Phone in the Pool

 

Get the phone out as soon as possible.  Remove the battery as quick as possible (don’t need to turn it off first).  Put the battery in rice for 72 hours.  Dry off the rest of the phone with a towel and put it into rice as well.  Do not use a blow dryer or shake the phone.

Draining a Pool

 

Don’t drain your pool. Keeping sufficient water levels in your pool provides the weight to hold the pool in place, especially since most storms raise the local water table.  Lowering the water level can cause damage and the pool can even be lifted off their foundation.

Evaporation or a Leak?

 

Use the bucket test.  Fill the pool to a normal level and fill a 5-gallon bucket about a third full of pool water.  Mark the water level on the inside of the bucket and the pool level on the outside (shut off the pump when you do it and then resume normal operation).  After 24 hours compare the two.  If the pool water mark on the outside of the bucket goes down more than the bucket water, there is probably a leak.  If the levels changed the same amount it is evaporation.

Whats a “Fire-Up”?

 
FIRE-UP AND STABILIZATION OF POOL WATER

This is the most IMPORTANT thing to have done. We highly recommend having our professional pool technicians complete this process for your refinished or newly constructed pool and spa.

The new pool finish will start to hydrate immediately after mixing, with the majority of hydration taking place within the first 28 days. This is a critical time period when a finish to the pool and or spa is MOST susceptible to staining, scaling, and discoloration. Proper procedures including timely brushing, constant monitoring and chemicals due to unique local water conditions.

Most home owners are not aware that if they choose to perform the Fire-Up themselves, that this in most cases will void the warranty on the pool that is provided by many pool companies. It is for this reason we recommend having a professional perform this service for you.

We will send one of our professional technicians to complete this process for you the correct way and since we refinished or built you a newly contrasted pool we will perform this for you and a huge discounted rate! So no worries on your Fire-Up, you can be assured that you and your investment are in good hands!

Pool Finishes

 
Using Color Theory to choose what color finish would be best for your pool, spa, and or fountain.

Even though most people think it’s simple, working with color in the presence of water is surprisingly complex. Most clients come in and say “I want the pool finish to be blue so that the water will look blue”. What most people don’t understand is that a myriad of variables and principles are involved in determining what color water appears to be.

While there is some relationship between the interior surface color and the appearance of the water, a range of factors affect the perceived color of the water in a swimming pool, fountain or spa. This is why working with the client’s request for a blue interior finish is no guarantee that the pool will appear blue once the vessel is filled with water

The Impact of Variables

Topping the list of these factors is the way optical physics inevitably works in water.

Basically, water is clear rather than tinted (at least, if the water is clean). When placed in a pool or fountain, it does not assume the color of its surroundings, as though it were a chameleon; instead, because of the applicable physics, water has some interesting interactions with light, bending it in a phenomenon which is known as refraction.

This is why, when you stand on the side of a pool and look at underwater objects, those objects aren’t quite where they appear to be. If you doubt this, take a long stick and poke a length of it beneath the surface: It will appear to bend just below the waterline.

This happens because light travels more slowly in water than it does in air; as a result, not only do objects appear bent, they also appear larger than they really are. And because light is scattered as it passes through water, the deeper you go the less contrast objects will have, which is why objects lying on the bottom of a 20-foot-deep pool seem washed out visually.

And that’s not all: Light is also absorbed as it passes through water and dissipates rather quickly. This is why, in two holes of equal depth, one empty and the other filled with water. The hole with the water in it will be darker at the bottom. (Scuba divers know these optical tricks but all the same principles apply.) As a byproduct of this process, various colors of the light spectrum are absorbed by the water at different rates. Some colors are not as intense and are absorbed rather quickly, while others are able to penetrate deep into the water.

This process of absorption has the greatest effect on the colors we think we see underwater, (that is, the perceived color). Red, for example, is the least-intense color on the spectrum and is filtered out at rather shallow depths. Orange is next, followed by yellow, green and then blue. A deep, clean body of water will therefore appear blue when viewed from the proper distance and angle.

Understanding Color

So how do we predict what color a viewer will perceive? We use basic color theory.

Shallow water does not have much of a filtering effect on red and orange light, which explains why a pool appears to be bluer in the deep end than in the shallow end: The red light is filtered out and the blue light passes through to the bottom of the pool.

It is this surviving blue light that reflects back to the eyes of the person standing beside the pool, but the blue light comes along with the color of the pool’s finish, so things can get a bit complicated.

For example, if the pool has a tan or brown pebble finish (that is, something in the yellow part of the spectrum), the water in the deep end of the pool will look green (yellow + blue = green). By contrast, if the pool has a red finish, the water will look red in the shallow end but will appear violet in the deep end (red + blue = violet).

But that’s not where it ends, because there are several other real-world factors at play here, including:

  • Sky: If the sky is bright blue, that color will be transmitted to the pool. If the sky is cloudy or a sunset orange, those colors will be transmitted into the water as well. So a pool at sunset overlooking the ocean will appear much different than a pool in the snow-covered mountains on a cloudy day.
  • Viewing Angle: Imagine looking down on a pool from the tenth floor of a hotel. The viewer takes in the entire scene, both deep and shallow ends at once, unaffected by any glare or reflected light. The closer the viewer gets to the water, the more glare and reflected light come into play to dramatically change the perception of refraction and the combinations of color formerly perceived.
  • Proximity: The viewer comes close to the pool’s edge, the perceived colors are different than they will be if perceived from the tenth or even the second floor of a building or house. Moreover, at close range our eyes automatically focus and try to see the bottom of the pool, so we don’t as effectively absorb the colors that are presented. In other words, the greater the distance from the pool, the easier it is to focus on the overall scene rather than the details. A bit of distance improves our ability to observe the blending of light and materials and affects the way we perceive colors.
  • Environment: Objects in the immediate vicinity of a swimming pool also contribute color to the water. Tall buildings, trees, shrubs, retaining walls and decking all lend their colors to the setting and the water. Any item reflected on the surface of the pool changes our perception of the pool’s color.

Expertise

There’s no shortcut to experience when it comes to manipulating color in an aquatic environment. If this is important to you (as it should be) to achieve a certain color, then it is best to hire someone who has had training in color theory and who knows how to manipulate perceptions to achieve desired results. This is yet another reason why we stress to only hire a contractor that is licensed to construct and remodel pools, spas, and fountains.

If this seems extreme, just roll through the above list a factors, recognize how many of them are in constant states of flux. This is really more an art than a science. After all, we work in a visual medium which is why understanding how color works is so important.